This is one of many contract opportunities, but specific program availability changes frequently. We value your time. Therefore, apply only once to become a Working Solutions Agent. If selected, you will have access to view all program opportunities accepting new agents at that time.
The basic steps are:
1) Join our talent community.
This will take about two minutes. You can join from any device, including your cell phone or tablet.
2) Review job posts and begin creating your profile.
This will take about five minutes and can be done from any device, including your cell phone or tablet.
3) Apply to be an agent by completing the assessment.
This will take about forty-five minutes. You may stop and return at any time, and complete from any device, including your cell phone or tablet.
Now it’s our turn! Once you have completed the assessment, we will assess your profile to determine your fit as a Working Solutions Agent. Next you will:
4) Receive your results and view opportunities.
Within about a week, you will get your results and if there is a good fit, you’ll complete your profile, a system tech scan and a basic background check. Then you’ll be ready to view and match with an available client program.
5) Interview with us.
Every program is different. Your designated talent specialist will speak with you by phone to ensure the perfect program match and get you scheduled for certification
Working Solutions agents on the Customer Service Program will offer customer service by taking inbound calls and emails with inquiries from members and sales reps (during the same shift) regarding member account problems, new promotions, services, features and membership cancellation requests. Contactors must be fast thinkers with excellent communication skills who can clearly answer member questions and anticipate future needs.
Contractors on the Customer Service Program will need to successfully pass a background check to work this program. The background check will consist of a social security number verification, national sex offender registry report and a criminal history check.
We are currently not accepting applications from candidates residing in CA, NY, PA or WA.