Working Solutions

Youth Sports Customer Service Agent

Job Locations
US-Remote - Work from Home - US
Category
Sales/Customer Service

Why Working Solutions

Join our Woohoo! Crew, as an independent contractor with Working Solutions! Enjoy flexibility and an amazing balance to work and home life. Choose the client you wish to represent and your work schedule, and benefit from running your own business in the comfort of your home.

 

Below is a typical contract opportunity with Working Solutions. Within 24 hours of completing our online assessment, we’ll notify you of your acceptance to complete the application process.

 

We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington.

Overview

Join us as a Youth Sports Customer Service Representative. You'll provide customer service through phone, email and/or live chat support for a youth sporting league. Take inbound calls from customers seeking youth sports league information. Identifies and resolves problems, as well as provides a consultative sales approach regarding various options to guide callers to the right solutions for their individual needs. 

Required Skills

  • At least 1 year experience in a high-volume customer service role (i.e. call center, retail or similar environment).
  • Familiarity with operating systems, including Windows OS versions and/or Mac OS versions.
  • Ability to install/uninstall applications. Ability to download products/applications using various browsers.
  • Practicing excellent verbal and/or written communication skills.
  • Experience with sales a plus.

 

Important Information

  • USB headset with a microphone
  • High-speed internet such as Cable, DSL, or Fiber Optic
  • Up-to-date computer running:
    • Windows 8.1 or higher
    • Minimum download speed: 10 Mbps
    • Minimum of 8GB of RAM

 

Click here for more information about our technology requirements.

 

To work on this client program, independent contractors will need to pass a background check. It consists of identity verification, a National Sex Offender Registry report, and criminal history check.

 

Contractual Relationship

The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

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