Working Solutions seeks a courteous, helpful customer service agent for a one-of-a-kind opportunity to support Intuit TurboTax's customers from the comfort of their home. In this role, you will help customers with product and tax support while using your technical skills. Learn about our bonuses and incentives.
*Please allocate at least 45 minutes to complete the application process. More on the process.
Independent contractors will provide customer support via phone and/or video chat. Customer interactions focus on software navigation and localization of previous tax returns and amendments. In this role, you will provide an empathetic approach to customer interactions, leveraging critical thinking and multi-tasking capabilities and escalating while necessary.
Technology & Equipment Requirements:
Work Environment Requirements:
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.