Working Solutions

Customer Service Representative

Job Locations
US-Remote - Work from Home - US
Category
Customer Service/Support

Why Working Solutions

Are you looking for a flexible gig you can do from home? We would love to hear from you! We are looking for friendly and attentive independent contractors to join our network of remote customer service representatives. At Working Solutions, we work with different brands to humanize their customer experience.  When you join the WooHoo! Crew, you will have access to apply to several contracts exclusive to Working Solutions contractors.

 

Why join the WooHoo! Crew? There are many perks to contracting with Working Solutions! 

 

๐Ÿก Work from home

๐Ÿš— No hassles of commuting

๐Ÿ“† Schedule your own hours

๐Ÿ™Œ Work when it's convenient for you

๐Ÿญ Gain experience in different industries

๐Ÿ’ต High pay rates

 

How to join?

Ready to join? Click “Apply Now” and complete your profile. You will then be prompted to complete an online assessment. This assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation to login to our online portal to complete a background check and a technology scan. You can view our technology requirements here. After successfully completing your technology scan, you will have access to view and apply to our open client program contracts. Don’t see anything you like? Our offerings change weekly! You can find more information about our hiring process here.

Overview

 

Client Programs:

When you join the WooHoo! Crew, you can work providing customer support in any of these industries: education, travel and hospitality, fitness, arts and crafts, real estate, health and insurance, senior living, nursing credentialing, and youth sports.

 

Schedule:

When you join Working Solutions, you work when it’s convenient for you. Our contract hours range from 15 to 40+ hours per week and you can select the hours that are convenient for you.

 

Compensation:

Contract pay rates vary depending on the client, but we make sure we offer the best rate that we can to our contractors. Working Solutions contractors have earned up to $19/hour (paid by the minute worked)

Required Skills

  • Customer service experience and demonstrated ability to deliver high-quality customer service across different channels (phone, chat, e-mail)
  • Excellent written and verbal communication
  • Attention to detail
  • Friendly tone and professional demeanor
  • Self-motivated and resourceful
  • Tech-savvy and avid computer user

Important Information

Technology & Equipment Requirements:

  • Personal computer (no tablet)
  • Broadband internet connection, recommended at least 10 MBPS
  • Wired internet connection (no wi-fi)
  • Windows 10 operating system
  • Valid antivirus software installed, running and up to date
  • USB headset with microphone

*Full PC requirements

 

Work Environment Requirements:

  • Quiet, uninterrupted space
  • Organized desk area
  • Professional appearance (if on camera)

 

We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.

 

Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

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