Working Solutions seeks friendly and attentive independent contractors to assist federal employees, retirees, compensationers, and retired military personnel as part of a short-term program. Contractors will assist incoming callers with enrollee changes, such as address, coverage, and billing changes made during an insurance rate adjustment and renewal period. Contractors will use upselling skills to encourage customers to retain coverage in light of premium increases and will work with customers who need to decrease coverage amounts to retain current pricing.   Contractors must live in and work from the Unites States for this program. Working Solutions does not currently contract with individuals residing in CA, NY, PA, or WA.   At Working Solutions, we work with top national brands to humanize their customer experience. When you join our network of remote customer care PROs — aka “the WooHoo! Crew”, you will have access to work on different contracts exclusive to Working Solutions.   Why join the WooHoo! Crew? There are many perks to contracting with Working Solutions:   🏡 Work from home 🚗 No hassles of commuting 📆 Schedule your own hours 🙌 Work when it's convenient for you 🏭 Gain experience in different industries 💵 High pay rates   About our application process This is one of the many contract opportunities that are currently available at Working Solutions. Once you have joined our network of remote customer care PROs, you will be able to view all open contracts. When you are ready to apply, click “Apply Now” and complete your profile. You will then be prompted to complete an online assessment which takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an emailed invitation within 24 hours to log in to our online portal, Vyne, to complete a technology scan and view and apply to the contracts that match your interests. You can view our technology requirements here. You can find more information about our hiring process here. Learn more about what it means to be an independent contractor.